This course is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.

Durata e Date
4 giorni: 20-21-22-23 settembre 2011

Costo
CHF 1’900.–
a persona

Orario
9:00 – 12:00 / 13:00 – 17:00

Sede
Aule Linea Informatica – Pambio-Noranco

Argomenti trattati
Module 1: Identify and Resolve New Software Installation Issues
Module 2: Resolve Software Configuration Issues
Module 3: Resolve Software Failure
Module 4: Identify and Resolve Logon Issues
Module 5: Identify and Resolve Network Connectivity Issues
Module 6: Identify and Resolve Name Resolution Issues
Module 7: Identify and Resolve Network Printer Issues
Module 8: Identify and Resolve Performance Issues
Module 9: Identify and Resolve Hardware Failure Issues
Module 10: Identify and Resolve Wireless Connectivity Issues
Module 11: Identify and Resolve Remote Access Issues
Module 12: Manage File Synchronization
Module 13: Identify and Resolve Internet Explorer Security Issues
Module 14: Identify and Resolve Firewall Issues
Module 15: Identify and Resolve Issues Due To Malicious Software
Module 16: Identify and Resolve Encryption Issues
Module 17: Identify and Resolve Software Update Issues

Per maggiori informazioni o iscrizioni cliccare qui about his.